The purpose of this job is to work collaboratively with clinical/practice administration to efficiently and effectively manage the day-to-day operations of medical services and manage all resources needed to optimize the level of patient care and revenue cycle management for the Adult Outpatient Clinics. The Clinic Operations Manager is responsible for planning, organizing, directing and/or controlling all aspects of assigned outpatient clinic’s internal and external customer service, human resource and financial management operations. Promotes an environment, to ensure continuity and quality of service and care between the operations, and its patients and staff.

The purpose of this job is to oversee the infrastructure that coordinates necessary resources for patients enrolled in Adult Behavioral Health case/care management services. This infrastructure may include adequate clinical, behavioral, acute/chronic, and social care services between internal and external networks. The Manager of Adult Social Support Services will provide leadership over the Adult Behavioral Health case/care management department to ensure proper resource management and the delivery of quality and effective care.

The purpose of this job is to oversee and direct the activities of the administrative and professional operations of the Adult Behavioral Health outpatient clinics to include all related services as governed by contracts, standards, and respective funding stream requirements. The Director of Adult Behavioral Health is responsible for creating functional strategies and specific objectives in the area of Outpatient Behavioral Health as it relates to the development of budgets/policies/procedures to support the infrastructure. Ensures all Behavioral Health operations are in compliance with clinical guidelines, including but not limited to, executing agency's policy and procedures regarding preparation, processing, and monitoring of HHS contracts for community-based services and related performance standards.

The purpose of this job is to market, develop, and train community partners and residents on the EHN community education programs. This position increases awareness of MHFA trainings, increases the number of MHFA training sessions available, and increases the number of overall Mental Health trainings completed in the current fiscal year compared to the previous fiscal year. Supports the continual improvement of training materials and implementation with a strong emphasis on Mental Illness and Intellectual/Developmental Disabilities. In coordination with the Manager of Community Education and in line with the Paso Del Norte Mental Health Literacy guidelines and Texas Health and Human Services (HHSC).

The purpose of this job is to plan, implement, and evaluate psychiatric and medical needs of consumers.

The purpose of this job is to performs administrative/clerical duties for the Benefits Assistance Program to include local travel to outpatient clinics on a regular basis. Assists consumers with chronic mental illness and/or IDD in obtaining Social Security Disability Benefits through clear, effective and efficient Medicaid Policy, Programs and Billing. This job involves fact checking, record keeping and advocacy on behalf of their clients. It follows established policies & procedures. Places priorities in assisting consumers obtain Supplemental Security Income/Medicaid.

The purpose of this job is to perform a variety of recruitment and selection process activities, classification and compensation, employee relations, training functions, and other human resources activities as assigned. This class works under general supervision, independently developing work methods and sequences.

This position works under the Care Coordination Program (CCP) Grant.

The purpose of this position is to enhance support services for individuals with an Intellectual Developmental Disabilities (IDD) diagnosis to prevent institutionalization to state supported living centers or nursing facilities. The “Money Follows the Person” (MFP) Federal Grant position collaborates and supports HUB Region 1 which includes El Paso, Permian Basin, West Texas Center, and Concho Valley by offering educational activities, technical assistance and case-peer review referrals from each Local Intellectual and Developmental Authority (LIDDA) and community Intellectual Developmental Disabilities (IDD) waiver providers.

The purpose of this job is to direct and supervise the Crisis and Emergency Services Department's programs and treatments and monitors clients' outcomes. Develops a continuum of care plan to meet vision, mission, and strategic plan objectives. The department is responsible for Mobile Crisis Outreach, Crisis Hotline, allocated PESC funds, PASRR Program, Pre-Admission Screening and Resident Review Liaison, the EOU Qualified Mental Health Professional team, and the administrative support team.

The purpose of this job is to process all request of records through prompt and courteous service in a fast-paced, high volume, customer focused environment. Release of Information Specialists are also responsible for ensuring accuracy and safeguarding patient's right to privacy by adhering to company policy, HIPAA and 42 CFR Part 2 regulations.

The purpose of this job is to provide administrative supervision of assigned program. Responsibilities include program(s) implementation, management, supervision and enforcement of policies and procedures that enable consumers appropriate services as needed.

This position works under the Care Coordination Program (CCP) Grant.

The purpose of this job is to provide intensive case management services to client, parents, team members and providers assessing for needs designed to assist individuals in achieving an optimal quality of life. Develops and/or enhance community living skills, increased management of mental health symptoms, increase knowledge about medication, decreased psychiatric hospitalizations and increased community tenure.

The purpose of this job is to screen clients for substance use issues and determine if the client meet TDI criteria for substance use treatment and DSM-5 criteria for a substance use diagnosis. Clients that are identified with co-occurring mental issues will be referred to the proper clinic. The incumbent conducts outreach activities to the community and provide drug education and information on the substance use treatment services that are available and information on the dangers of mood-altering chemicals that threaten the mental, physical and spiritual health of our community.

This position works under the Certified Community Behavioral Health Clinic (CCBHC) Grant.

The purpose of this job is to provide moderately complex case management work. Work involves developing and maintaining professional contact with clients, client families, and service providers for medical, social, educational, psychiatric and related service needs. Specific duties and responsibilities may vary dependent upon the functional area assigned including within the Crisis & Emergency Services Department: Extended Observation Unit, Mobile Crisis Outreach Team, and/or Crisis Hotline, which are operational 24 hours a day, 7 days a week, 365 days a year.

This LCDC position works primarily under the Community Health Worker (CHW) Program. The purpose of this job is to screen clients for substance use issues and determine if the client meet TDI criteria for substance use treatment and DSM-5 criteria for a substance use diagnosis. Clients that are identified with co-occurring mental issues will be referred to the proper clinic. The incumbent conducts outreach activities to the community and provide drug education and information on the substance use treatment services that are available and information on the dangers of mood-altering chemicals that threaten the mental, physical and spiritual health of our community.

The purpose of the Community Health Worker (CHW) Program Supervisor is to ensure program and contract rules are followed in the assigned program while adhering to company rules and budget guidelines and for supervision of CHW’s.

The purpose of this job is to plan, implement, and evaluate psychiatric and medical needs of consumers.

The purpose of this job is to perform advanced/social/mental health/IDD services work to include, but not limited to any of the following: assessments, serving as a liaison between clients; clients' families, and the community to obtain/provide assistance and rehabilitative/therapeutic treatment. This incumbent is responsible for providing active treatment including individual, family, group, crisis and substance abuse counseling.This class works under general supervision, independently developing work methods and sequences

The purpose of this job is to perform advanced/social/mental health/IDD services work to include, but not limited to any of the following: assessments, serving as a liaison between clients; clients' families, and the community to obtain/provide assistance and rehabilitative/therapeutic treatment. This incumbent is responsible for providing active treatment including individual, family, group, crisis and substance abuse counseling.

The purpose of this job is to perform advanced/social/mental health/IDD services work to include, but not limited to any of the following: assessments, serving as a liaison between clients; clients' families, and the community to obtain/provide assistance and rehabilitative/therapeutic treatment. This incumbent is responsible for providing active treatment including individual, family, group, crisis and substance abuse counseling. This class works under general supervision, independently developing work methods and sequences.

The purpose of this job is to coordinate and monitor the total nursing care of Emergence Health Network consumers by identifying health needs, recommending necessary follow up, educating consumer and families and providing leadership through working cooperatively in complex situations with other team personnel while maintaining standards of nursing care/practice in the clinical setting. Implement and create center wide medical policies and procedures which pertain to the nursing department, assumes an advisory role for effective management of all assigned units, demonstrates leadership by assuming responsibility and accountability for actions, demonstrates a commitment to professional nursing practice, adheres to the nursing code of ethics, exhibits self-direction, continued learning, and participates in research activities when possible.

The role of this job is to provide direct care services, training, consultative and other professional activities of rehabilitation treatment program. Depending on the assignment, the incumbent performs a variety of supportive tasks. Peer Support Specialists assist their peers in articulating their goals for recovery, learning and practicing new skills, helping them monitor their progress, assisting them in their treatment, modeling effective coping techniques and self-help strategies based on the specialist's own recovery experience, and supporting them in advocating for themselves to obtain effective services.

The purpose of this job is to educate and assist adult citizens diagnosed with Intellectual and Developmental Disabilities in the development of independent living skills. The Residential Care Associate completes timely daily observation notes, Fire Drill Reports, Independent Living Skills Assessments, Medication Evaluation and Serious Incident/Events Reports as required. The incumbent is also responsible for supervising self-administration of medications and assisting in meal preparation and other routine personal maintenance, as needed. This class works under close to general supervision according to set procedures but determines how or when to complete tasks.

The purpose of this job is to educate and assist adult citizens diagnosed with Intellectual and Developmental Disabilities in the development of independent living skills. The Residential Care Associate completes timely daily observation notes, Fire Drill Reports, Independent Living Skills Assessments, Medication Evaluation and Serious Incident/Events Reports as required. The incumbent is also responsible for supervising self-administration of medications and assisting in meal preparation and other routine personal maintenance, as needed.This class works under close to general supervision according to set procedures but determines how or when to complete tasks.

The purpose of this job is to assess, treat and manage children and adults patients with mental health or psychiatric conditions; diagnoses, order labs and imaging for patients. Implements the integrated care model within organizational policies while reporting activities to the CMO. This class works independently, under limited supervision, reporting major activities through periodic meetings.

General Description The purpose of this job is to screen clients for substance use issues and determine if the client meet TDI criteria for substance use treatment and DSM-5 criteria for a substance use diagnosis. Clients that are identified with co-occurring mental issues will be referred to the proper clinic. The incumbent conducts outreach activities to the community and provide drug education and information on the substance use treatment services that are available and information on the dangers of mood-altering chemicals that threaten the mental, physical and spiritual health of our community. This class works under close to general supervision according to set procedures but determines how or when to complete tasks

The purpose of this job is to be a member of the Criminal Incident Response Team, which serve victims of mass casualty criminal incidents and communities throughout Readiness, Response, and Recovery phases. Specifically, Criminal Incident Response Teams serve victims of crime and communities through training, technical assistance, education, community outreach, case management, hotline support, exercises and drills, deployment and behavioral health direct care services (including therapy), assessments, and community resource linkage. Position provides counseling, crisis stabilization and support services to victims of crime that may include brief psychological interventions, therapy, Critical Incident Stress Management (CISM), or other evidence based or evidence informed best practices for victim services. The position works under general supervision, developing work methods and sequences, and is assigned to the Clinical Services Unit, and will work independently or in a team setting.

The purpose of this job is to coordinate, implement, and manage the Utilization Management program which includes Prior Authorization, Utilization and Concurrent Review. The Utilization Management program collaborates with the Medicaid Managed Care companies, Medicare Advantage, and other third-party insurance companies and their providers. The UMUR Manager promotes the clinical quality and cost effectiveness of prior authorization and concurrent review functions. Also responsible for the evaluation of the appropriateness services and ensuring medical necessity is warranted, facilitates evidence-based criteria or guidelines, and under the provisions for the applicable health plan.

The purpose of this job is to perform professional and highly responsible psychiatric services to clients with mental health problems, intellectual developmental disability, and substance abuse. Medical Authority in all matter regarding medications, hospitalization, suicide, homicide assessments, and all other matter involving medial judgment and intervention. Serves as consultant to other professionals. This class works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.