Caseworker II ACT

Caseworker II Assertive Community Treatment (ACT)

Job Code: CWII - 113

Revised: June 24, 2022

Salary Range:

$20.50 - $32.78 Hourly

$1,640.00 - $2,622.00 Biweekly

$42,640.00 - $68,175.00 Annually

FLSA: Exempt


We are an agency committed to innovative behavioral health services in trauma-informed care that promote healing and recovery to instill a sense of empowerment and foster a lifelong sense of resilience.

General Description

The purpose of this job is to provide intensive case management services to client, parents, team members and providers assessing for needs designed to assist individuals in achieving an optimal quality of life. Develops and/or enhance community living skills, increased management of mental health symptoms, increase knowledge about medication, decreased psychiatric hospitalizations and increased community tenure.

This class works under general supervision, independently developing work methods and sequences. 

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

  • Provides on-going case management services, skills training, and rehabilitation services for adults with mental illness. 
  • Provides rehabilitative services including general symptom management, community living skills, and employment related skills to increase our client's independence and increase their ability to maintain community tenure.
  • Provides 24 hour on-call support for individuals under the program.
  • Provides individual psychosocial rehabilitation three to five (3-5) times/week to assist individuals with mental health decompensation. Responsible for identifying the nature of the presenting problems and specific services and support needs of individuals; planning, advocating, and coordinating the delivery of needed services, including emergency services.
  • Complete patient safety plans and provide crisis intervention, medication support, supported employment, supported housing, and collaborate with inpatient hospitals and community partners.
  • Collaborates with psychiatrist to formulate personalized treatment plans to fit individual needs. Medication management to include compliance with medication (track refills, medication monitor, obtain injections). Provide transportation if needed in an assigned company vehicle.
  • Assists with improving living skills, finding appropriate housing (group/foster homes, assisting living, and independent living). Assist with moving all belongings and set up utilities, assist with budget and money management services in coordination with representative payee services.
  • Capacity for flexibility in dealing with ongoing changes in their service delivery system.
  • Maintains compliance with all Joint Commission training requirements relevant to job duties, including but not limited to those dealing with use of restraints and physical holding of individuals receiving services.
  • Performs other duties as assigned.

Minimum Education and Experience Requirements

Requires a Master's degree in Psychology, Social Sciences or related behavioral field, supplemented by two (2) years of direct casework/case management experience; or possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities.

Experience with trauma-informed services; cognitive behavioral therapies, including Dialectical Behavioral Therapy (DBT); and motivational therapies including the use of incentives, preferred.

Required Knowledge and Abilities

Knowledge of trauma-informed theories, principals, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred.

Physical Demands

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

  • Unavoidable Hazards (Work Environment)
    • Involves routine and frequent exposure to
    • Bright/dim light; Dusts and pollen.
    • Extreme heat and/or cold; Wet or humid conditions.
    • Extreme noise levels, Animals/wildlife.
    • Vibration; Fumes and/or noxious odors.
    • Traffic; Moving machinery.
    • Disease/pathogens.
    • Violence.
    • Other extreme hazards not listed above.

Special Certifications and Licenses

Americans with Disabilities Act Compliance

Emergence Health Network is an Equal Opportunity Employer.  Americans with Disabilities Act (ADA) requires Emergence Health Network to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Other Job Characteristics

  • Staffing requirements, including criteria that staff have diverse disciplinary backgrounds, have necessary State required license and accreditation, and are culturally and linguistically trained to serve the needs of the clinic's patient population.
  • Credentialed, certified, and licensed professionals with adequate training in person-centered, family centered, trauma informed, culturally-competent and recovery-oriented care.
  • Position requires a flexible schedule due to a variety of rotating shifts, to include evening, graveyard, holidays, and weekend shifts to meet client needs of a 24/7 on-call shifts.

Note: This Class Description does not constitute an employment agreement between the Emergence Health Network and an employee and is subject to change by the Emergence Health Network as its needs change